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Frequently Asked Questions

Q: Do you sell new equipment?
A: Yes, we partner with major brands to offer you equipment at the lowest prices. We offer many brands of equipment to choose from, and all equipment comes with an extended warranty!

Q: How do you choose a brand to sell their product?
A: We choose the product which is best verified by the doctors through all of the world.

Q: Do you ship outside India?
A: Yes we do ship out of the India.

Q: Can I cancel an Order?
A: Yes You can cancelled the order. Simply write to us at

Q: Is ordering on your site secure?
A: At Dental Express, we value and uphold the privacy and security of our consumers at the highest standards. All information collected is protected against any unauthorised access and release. All transactions on the Dental Express Website are protected with a robust 128-bit encryption technology to protect your card information and transmit it through a secure pathway. All card payments are processed through reputed, secure, and trusted partners.

Q: What are the payment options available at
A: Debit Card
Credit Card
Net banking
Cash on Delivery

Q: Why can't I see the COD option on my payment page?
A: If you do not see a COD option on your payment page, this may be due to one of the following reasons:
Our courier partners may not support Cash on Delivery option on your delivery address.

Q: How much time it would take to get me my order?
A: Normally it takes 3 to 7 days to reach to your doorstep from the date of order placed. (Delivery time may be exceeded depending upon your location).

Q: How orders on are delivers to me?
A: We dispatch your order through reputed logistics partner (Depending upon your location).